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How To Guides

How To Video Guides & Tutorials

We believe in providing the highest quality of service that is intuitive and easy to manage. However, we realize and respect that from time to time you will have questions.   

Below is a selection of step by step video guides for some of the more commonly asked questions of our support team.  

If you don't find an answer to your question, please contact support at (888) 988-4123 or support@interactsolutions.net.  Alternatively, you can complete our "Ask Us A Question" form.  We will respond within 24 hours. 

This video shows you how to install the Telev8 application on a Amazon Firestick or Amazon Fire Television.

This video assumes that you have already prepared your Firestick and signed in with you Amazon account.

This video shows you how to install the Telev8 application on a Google TV set top box or Smart TV.

This video assumes that you have already prepared your Google TV device and signed in with you Google account.

A short videon on how to place the previously installed Telev8 application on to your Home screen shortcuts menu.

A short video on how to place the previously installed Telev8 application on to your Home screen shortcuts menu. 

In this video we explain how you can create a list of favourite channels within the guide.

In this video we explain how you can enable and disable the Closed Captions in the Telev8 appliction.

This video shows you how to create an Amazon account which is required to access the Telev8 App on an Amazon Firestick or Fire TV device.

This video shows you how to configure an a brand new or factory reset Amazon Firestick stick. 

In this video we will show you how to pair a remote control with an EVOPRO box.  

From time to time we may ask our subscribers to obtain the device ID from their device in order for us to provide more detail support.

This guide demonstrates how to locate that ID on your Firestick device, however, the process is the same for Android TV and Apple TV devices. 

Customer Support

support@interactsolutions.net
(888) 988-4123

Ask Us A Question